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Terms & Conditions

1. General Provisions

1.1. These Terms & Conditions (“Terms”) govern your access to and use of the SpringBok Casino website (“Website”), including account registration, gameplay, bonuses, and all related services.

1.2. By registering a Player Account (“Account”) or using the Website, you confirm that you have read, understood, and agreed to these Terms.

1.3. If you do not agree with any part of these Terms, you must immediately stop using the Website.

1.4. All time references for promotions, wagering requirements, and account activity are calculated in Coordinated Universal Time (UTC), unless otherwise specified.

2. Amendments

2.1. SpringBok Casino reserves the right to modify these Terms at any time.

2.2. Any updates become effective upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

3. Eligibility

3.1. You must be at least 18 years old (or the legal gambling age in your jurisdiction, if higher).

3.2. You are solely responsible for ensuring that online gambling is legal in your country or region.

3.3. The Casino reserves the right to request age and identity verification at any time.

3.4. Use of VPNs, proxy servers, or other tools intended to bypass geographical restrictions is strictly prohibited.

4. Player Account

4.1. Only one Account per person is allowed. Multiple accounts may result in closure and forfeiture of bonuses or winnings.

4.2. Accounts are personal and non-transferable.

4.3. You must provide accurate and up-to-date personal information at registration and during account use.

4.4. SpringBok Casino may conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) checks at its discretion.

5. Verification (KYC) & AML Compliance

5.1. The Casino may require identity documents, proof of address, payment verification, and source-of-funds documentation.

5.2. Withdrawals may be suspended until verification is completed.

5.3. Failure to provide requested documentation may result in temporary or permanent account restriction.

6. Games & Fair Play

6.1. All games are governed by their individual rules and paytables.

6.2. In the event of discrepancies between displayed outcomes and server records, server records shall prevail.

6.3. The Casino reserves the right to void wagers or adjust settlements in cases of technical malfunction, system error, or incorrect configuration.

7. Bonuses & Promotions

7.1. Promotions are subject to specific bonus terms and wagering requirements.

7.2. The Casino may restrict participation in promotions based on jurisdiction, risk assessment, or compliance requirements.

7.3. Bonus abuse (including multi-accounting, collusion, arbitrage strategies, or exploitation of system errors) is prohibited and may result in forfeiture of winnings.

8. Deposits

8.1. Deposits must be made using payment methods registered in your own name.

8.2. A closed-loop policy may apply, meaning withdrawals may be returned to the original deposit method where possible.

8.3. Deposit limits and available payment methods depend on jurisdiction and provider conditions.

9. Withdrawals

9.1. All withdrawal requests are subject to security, fraud prevention, and regulatory checks.

9.2. Processing times vary depending on verification status and payment method.

9.3. The Casino reserves the right to refuse withdrawals in cases of suspected fraud, bonus abuse, or regulatory non-compliance.

10. Taxes & Fees

10.1. Players are responsible for complying with tax obligations applicable to their winnings.

10.2. Payment providers or financial institutions may apply additional transaction fees.

11. Prohibited Conduct

Prohibited activities include:

  • Fraudulent activity

  • Multiple account creation

  • Collusion with other players

  • Chargebacks without valid grounds

  • Use of stolen payment credentials

  • Exploiting software vulnerabilities

  • Circumventing geographic restrictions

Violation may result in account suspension, closure, and confiscation of funds.

12. Limitation of Liability

12.1. Gambling involves financial risk. The Casino is not responsible for losses incurred during gameplay.

12.2. The Website is provided “as is” without guarantees of uninterrupted service.

13. Account Closure

Players may request account closure via the contact form available on the About Us page. Closure may be subject to verification and resolution of pending matters.

14. Complaints

Complaints may be submitted via the contact form on the About Us page. Server records and transactional logs serve as primary evidence in dispute resolution.

15. Governing Law

These Terms are governed by the laws applicable to the Casino’s licensing jurisdiction, subject to mandatory local regulations.